Accountant App Program Ending – Email

Filed in Accounting, Business by on August 18, 2019

Accountant App Program Ending

Here is where I previously wrote about Accountant App Program Ending.

This is the email I got about Accountant App Program Ending:

From: Intuit QuickBooks Online Accountant <IntuitAccountants@e.intuit.com>
Sent: Monday, August 12, 2019 2:01 PM (NO ADVANCE NOTICE AT ALL)
To: mblock@blocktax.com
Subject: Accountant App Program and Slack integration are ending

Accountant App Program Ending – Comments

This web link often does not work: https://e3.intuit.com/pub/sf/FormLink?_ri_=X0Gzc2X%3DYQpglLjHJlTQGj5XzczfczagWzcfzdzcjnze8ictbCgFGcGXIRPzfMazazfDvvzfRUREnqhGHGjhsIrVXMtX%3DYQpglLjHJlTQGj5XzczfczagWzcfzdzcjnze8ictbDGElmCGILzeB8OcmAtRBI0rEvquNlUaLYO0&_ei_=EolaGGF4SNMvxFF7KucKuWNde3mAgbtc52u64SSjXLBcNa-4lfLNYBnKyh1v1W57S1lktdRNvaAnNLvklSfwr480T6eG3dC5aSbMV4E4MB-XCQCBFga4fJKJP5mdr0Sg2260ZRWMYw.

Google does not link to it. The one Google link to “Accountant App Program and Slack integration are ending” is at: QB Community Live!https://www.facebook.com/groups/qbcommunitylive/permalink/2945389658820940/ No one there agreed with the decision.

Conclusion:

Regardless of the reason for termination, it should have been done after notice. It was clearly done too quickly. To repeat
             Sent: Monday, August 12, 2019 2:01 PM

    • We’re discontinuing the Accountant Apps Program (AAP), effective August 12, 2019.

SO, A 2.01 PM EMAIL TERMINATED A PROGRAM THE SAME DAY, WITH NO ABSOLUTELY NO ADVANCE NOTICE.

THIS PROGRAM HAD FOUR MILLION GOOGLE LINKS, FAR MORE THAN:

    • QuickBooks Advanced inventory – 3.5 million
    • Quickbooks Premier 2019. – 1.8 million
    • Quickbooks assisted payroll – 700.00

Could any of them die without notice??

It probably relates to a team stressed by recent QuIckBooks outages and should be delayed, even if not reconsidered. Otherwise, we cannot relay on less popular parts of QuickBooks surviving.

Please remember this the next time you get an QuickBooks survey.

THIS IS NOT AT ALL HOW INTUIT SHOULD MAKE US FEEL VALUED AS CUSTOMERS.

 

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Fastest, easiest, accurate, low-cost QuickBooks! Intuit - QuickBooks CEO, "You're fantastic Mike! Absolutely fantastic!" Tax fighting CPA.

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