The end of Xero, Brain Dead Xero Machine Learning

Filed in Intuit QuickBooks, QuickBooks Online, Xero by on May 8, 2018

The end of Xero is not far off.

I was once #3 in Xero U.S. Xero sales, a speaker at two Xero events & a very early adopter of Xero’s WorkflowMax, a near useless version the new Xero HQ. The now retiring Xero CEO linked to my blog & exchanged many emails with me.

The March 2017 Xero financials show capitalized software costs hide that Xero may go broke in less than 2 years. It already made extremely sharp expense cuts, as a % of sales, from fiscal 14 to 17. This will make it very hard to cut $69 million (New Zealand $ @ $0.70 U.S.) more to break even. The cuts already led to delays of 4+ YEARS in many features that many users were almost unanimous in requesting. Therefore, Xero effectively hid requests & posting dates.

Brain Dead Xero Machine Learning also reflects this. I explained that in four blog posts, with more to come. A LinkedIn user recently confirmed my assessment by reporting 9 straight machine learning invoice errors, disputing Xero claims of 90% accuracy. He probably did not realize that the invoice part of machine learning, where he had problems, is far easier than the payable and expense side.

QuickBooks Online does FREE Xero conversions. QBO to QuickBooks Desktop (Pro, Premier or Enterprise) conversions are easy. Xero users may want these while they can still retrieve their data.

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